VIEWSONIC LCD TV VS12413 - Manual (Page 41)

Other Information
ViewSonic 35 VT2230
English
Contact ViewSonic service team at: http://www.ViewSonic.com or call our service team: United States 1-800-688-6688, Canada 1-866-463-4775
Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs, or
require technical assistance related on the use of your television.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Problem Possible Solution
No power
• Make sure the power cord is properly
connected to the LCD TV AC power socket.
• Make sure the AC power cord is properly
connected to the wall outlet.
• Make sure the DC power button is ON (Blue
LED).
• Plug another electrical device (like a radio) to
the power outlet to verify that the outlet is
supplying the proper voltage.
No picture
• The TV station may be experiencing
problems. Try another channel.
• The Cable TV signal may be scrambled or
encoded. Please contact your local cable
operator.
• Make sure that connection to other
components are correct referring to the user
guide.
• Make sure that setup has been done correctly
after connections.
• Make sure the correct input is selected and the
input signal is compatible.
Strange color, light color, or color
misalignment
• Ensure that the video cable is securely
connected.
• The picture may appear dim in a brightly lit
room.
• Adjust brightness, contrast, saturation (color),
and tint referring to the user guide.
• Check the input signal setting.
Unit cannot be operated
• External influences such as lightning or static
electricity may cause improper operation. In
this case, operate the unit after first turning on
the power of the LCD TV and the AVC
System, or unplug the AC cord for 1 to 2
minutes, then plug in again.