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Troubleshooting – VTech I6725 User Manual

Page 33

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Additional information

Problem

Suggestion

My calls fade or cut in

and out while I’m using

my handset

• Other electronic products can cause interference with your cordless phone Try installing

your phone as far away from these types of electronic devices as possible: wireless routers,

radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and other cordless phones

• Microwaves operate on the same frequency as your phone It is normal to experience static

on your phone while the microwave is running Do not install this phone in the same outlet or

near the microwave

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge

protector) into a different location If this solves the problem, re-locate your phone or modem

farther apart from one another, or use a different surge protector

• Relocate your phone to a higher location The phone will get better reception not installed in

a low area

• If the other phones in your home are having the issue, the problem is in your wiring or local

service

The charge light is off

• Clean the handset and base charging contact each month using a pencil eraser or cloth
• Make sure the power and line cords are plugged in correctly and firmly.
• Reset the base Unplug the unit’s electrical power Wait for 15 seconds then plug it back in

Allow up to one minute for the handset and base to reset

• Your phone might be malfunctioning Please refer to the

Warranty section of this user’s manual

for further instruction

Troubleshooting