Volkswagen Passat - Manual (Page 15)

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Effective from 1 January 2007.
The Volkswagen service, for your peace of mind.
The Volkswagen Warranty
Three-year Warranty
All Volkswagen passenger cars come with a three-year/60,000 miles warranty, which protects your car against the failure of most mechanical and electrical
components due to manufacturing defects. This comprises a two-year manufacturer’s warranty with unlimited mileage plus a further one-year/60,000
miles (whichever is soonest) Retailer Warranty. Should the mileage exceed 60,000 miles within the first two years, the manufacturer’s two-year warranty
will still be valid. If an additional warranty for subsequent years or higher mileage is desired, it may be purchased from an authorised Volkswagen retailer
or repairer; however, this additional warranty must be purchased before the mileage reaches 60,000*. Full details of the three-year warranty are available
from your authorised Volkswagen retailer or repairer.
* All warranty work must be completed by an authorised Volkswagen retailer or repairer.
Body Protection Warranty
The internal body sections and panels of the Passat are covered against rusting through from the inside for 12 years. Naturally, the vehicle must be
cared for in compliance with the operating instructions. Please consult your authorised Volkswagen retailer or repairer for full warranty details.
Three-year Paintwork Warranty
This latest warranty, pioneered by Volkswagen, really provides you with the widest possible cover on a new car.
There are no special conditions attached and paintwork manufacturing defects will be rectified without charge. Naturally, during the warranty
period the car must be cared for in compliance with the operating instructions.
Service Intervals
Volkswagen are pleased to offer you a choice on how your Passat is serviced. The appropriate selection is entirely dependent on how the car is likely
to be driven and its general use. To help you identify which type of service would be most suitable, please refer to the following guide.
The Time and Distance Service is recommended for vehicles that will cover less than 10,000 miles in 12 months and if the vehicle
is likely to be used in the following way:
• Predominantly urban driving, short journeys with frequent cold starts.
• Activities regularly producing high engine loading, e.g. frequent hill climbs, driving with vehicle fully loaded and towing.
• Uneconomical driving style using high rpms with heavy acceleration and heavy braking.
The service intervals for the Time and Distance Service are as follows:
• Oil change service Every 10,000 miles/1 year (whichever is soonest).
• Interval service Every 20,000 miles/2 years (whichever is soonest).
• Interval service inspection Every 40,000 miles/4 years (whichever is soonest).
The LongLife Service is recommended for vehicles with a daily mileage of more than 25 miles where the vehicle is driven regularly mainly on
longer distance journeys. The vehicle is driven mainly at a constant speed with minimum vehicle and engine loading, minimal towing and driven
in an economical manner.
With the LongLife Service the vehicle can cover anywhere between 10,000 † and a maximum of 20,000 † miles or 24 months (whichever is soonest).
† Please note that mileages are approximate as the service indicator system uses kilometres as the distance measurement.
Please consult your authorised Volkswagen retailer or repairer for advice and full details.
Volkswagen Finance ‡
Volkswagen Finance specialises in providing funding solutions for Volkswagen drivers. Whether your Volkswagen is for private or business use,
you can choose from a range of funding options.
• Solutions – a personal contract plan
• Hire purchase
• Lease purchase
• Finance lease
• Contract hire
With all Volkswagen Finance products you can choose a fixed-cost maintenance plan to help you budget for your servicing and maintenance costs.
No matter what finance product you choose, your local Volkswagen retailer will be able to provide you with a personalised quote that could meet
your budget and vehicle needs.
‡ Volkswagen Finance is a trading name of Volkswagen Financial Services (UK) Limited. An offer of finance depends on certain conditions.
Available to people over 18 in the UK only.
Extended warranty
You may purchase additional protection from your authorised Volkswagen retailer or repairer, or contact 0870 9000 115.
Volkswagen Insurance ±
Competitive and comprehensive motor insurance designed especially for Volkswagen drivers. All new and Approved Used Volkswagens come with
complimentary seven-day cover upon request – we’ll e-mail a cover note straight to your retailer, enabling them to tax your car easily. This way, you
can drive straight out of the showroom. Taking out annual cover is easy and it can start when the seven-day cover expires. For more information contact
your local Volkswagen retailer or call 0800 051 3136.
± Volkswagen Insurance is underwritten and administered by Zurich Insurance Company. Volkswagen Insurance is a trading name of Volkswagen
Insurance Service (Great Britain) Limited which is an appointed representative of Volkswagen Financial Services (UK) Limited. Zurich Insurance Company
and Volkswagen Financial Services (UK) Limited are both authorised and regulated by the Financial Services Authority.
Volkswagen Assistance
Every new car is registered for Volkswagen Assistance for one year except the Touareg and Phaeton which are registered for three years. This provides
vehicle recovery in the unlikely event of a breakdown (subject to conditions). Volkswagen Assistance can also be purchased for subsequent years. For full
details, please contact your authorised Volkswagen retailer.
Prices and specifications
The prices and specifications contained in this brochure are for information purposes only as our products are continually updated and changes may be
made to the prices and specifications at any time. If you require any specific feature, you must consult your authorised Volkswagen retailer who is regularly
updated with any change in specification. Prices and specifications are subject to change without notice.
Following the announcement of a price increase, any vehicle order which can be accepted into the factory production system before the effective date
of the price increase will be supplied at the current price, even if built and delivered after the date on which the increase became effective.
Note:
We would like to advise you that telephone calls to Volkswagen Customer Care may be monitored and recorded as part of our training and quality
assurance processes. All our monitoring and recording processes meet Oftel regulations.