VIEWSONIC VS12661 - Manual (Page 43)

Troubleshooting
ViewSonic VOT530 37
Q: I have followed the nstallaton processes mentoned n ths manual, the system
stll does not work.
A: Consult your dealer or authorized maintenance service personnel. Do not try to fix
the system by yourself for t may cause addtonal damage to your system.
Q: There s no sound.
A: 1. Check f the speaker s correctly connected to SPK jack, and make sure the
speaker s also powered on.
2. Make sure the master volume control s not on mute.
3. Make sure you have the latest sound drver nstalled.
Q: The Mcrophone does not work or record.
A: 1. Verfy f the mcrophone s correctly connected to MIC jack of sound card.
2. Inspect that the volume control of “Mc” hasn`t been muted.
3. Make sure that the “Recordng” settng under “Propertes” of “Volume control”
was correctly selected.
Q: Our Televson does not have HDMI port but t does have DVI, can I use t on my
VewSonc VOT seres?
A: Yes, but you wll also have to use audo cables connected snce DVI to DVI only
transmts a vdeo sgnal.
Q: How do I download a specific driver for my ViewSonic products?
A: Make sure you know the exact model of your VewSonc products. Go to our man
home page and click on the Download tab under support. Click on the specific
model of VewSonc product you have for the latest drvers.