VTech I6778 - Manual (Page 50)

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Appendix
Troubleshooting
Problem Suggestion
The messages on
the system are very
difficult to hear.
Press VOL / on the side of the handset or on the telephone base to increase the speaker
volume.
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The answering system
does not respond to
remote commands.
Make sure your remote access code is correct (see page 29).
Make sure you are calling from a touch-tone telephone. When dialing a number, you should
hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dialing.
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