VTech Nitro Jams Notebook - Manual (Page 18)

16
CARE & MAINTENANCE
• Keep the unit clean by wiping it with a slightly damp cloth. Never use solvents or
abrasives.
• Keep the unit out of direct sunlight and away from direct sources of heat.
• Remove the batteries when not using the unit for an extended period of time.
• Avoid dropping the unit. NEVER try to dismantle it.
• Always keep the unit away from water.
TROUBLESHOOTING
1. If your Nitro Jams Notebook™ stops working or does not turn on:
• Check your batteries. Make sure the batteries are fresh and properly installed.
• If you are still having problems, visit our website at www.vtechkids.com for troubleshooting
tips.
2. If nothing happens when you press the On/Off button:
• Make sure your unit is plugged in.
• If you are using batteries, check to see that they are aligned correctly.
3. If you turn the unit on, but cannot see anything on the screen:
• Use the Contrast button to adjust the darkness of the screen.
4. If you cannot hear any sound:
• Use the Volume button to adjust the sound level of the speaker.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we encourage you to
visit us online or contact our Consumer Services Department with any problems and/or
suggestions that you might have. A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the information below:
• The name of your product or model number (The model number is typically located on
the back or bottom of your product.)
• The actual error message or problem you are experiencing.
• The actions you took right before the error message or problem occurred.
Internet : www.vtechkids.com
Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
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