Specifications, Service hints, Technical service – Vanguard VMH26TNC User Manual
Page 28: Replacement parts, Parts under warranty, Parts not under warranty

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28
seRVICe HInTs
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low (pro-
pane/LP only)
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
TeCHnICal seRVICe
You may have further questions about installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at www.desatech.com.
RePlaCeMenT PaRTs
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
VMH26TPC
• Rating (Variable): 14,000/26,000 Btu/Hr
• Gas Type: Propane/LP Gas Only
• Ignition: Piezo
• Pressure Regulator Setting: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 14" W.C., Minimum* - 11" W.C.
* For purposes of input adjustment
For Both Models
• Dimensions (H x W x D) (including hood and screws):
Fireplace - 25
7
/
8
"
x 26
13
/
16
" x 9
3
/
8
", Carton - 32
5
/
8
" x 27
3
/
16
" x 11
5
/
8
"
• Weight: Fireplace - 44.5 lbs., Shipping - 48 lbs.
sPeCIFICaTIons
VMH26TNC
• Rating (Variable): 14,000/26,000 Btu/Hr
• Gas Type: Natural Gas Only
• Ignition: Piezo
• Pressure Regulator Setting: 3" W.C.
• Inlet Gas Pressure (in. of water):
Maximum - 10.5" W.C., Minimum* - 5" W.C.
* For purposes of input adjustment