USRobotics MAXg - Manual (Page 17)

13
Additional Support
Note: Your model number is 5421. You can find your serial number on the label of the Wireless MAXg
USB Adapter and on the side of the package. Write your serial number down. If you ever need to call
our Technical Support department, you will need this number to receive assistance.
1. Go to the User Guide on the Installation CD-ROM.
More configuration and advanced troubleshooting information is available in the User Guide on the Installa-
tion CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product.
3. Submit your technical support question using an online form at http://www.usrcom/emailsupport
4. Call the U.S. Robotics Technical Support department.
Country Voice Online Support Hours
United States & Canada (888) 216-2850 http://www.usr.com/emailsupport 9:00 A.M. - 5:00 P.M., M-F CST
Austria 07 110 900 116 http://www.usr.com/emailsupport/de 9:00 –17:00, M-F
Belgium (Flemish) +32 (0)70 233 545 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Belgium (French) +32 (0)70 233 546 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Denmark +45 7010 4030 http://www.usr.com/emailsupport/uk 9:00 –17:00, M-F
Finland +358 98 171 0015 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
France 082 507 0693 http://www.usr.com/emailsupport/fr 9:00 –17:00, M-F
Germany 01805671548 http://www.usr.com/emailsupport/de 9:00 –17:00, M-F
Hungary 01805671548 http://www.usr.com/emailsupport/hu 9:00 –17:00, M-F
Ireland +44 870 844 4546 http://www.usr.com/emailsupport/uk 9:00 –17:00, M-F
Italy 848 80 9903 http://www.usr.com/emailsupport/it 9:00 –17:00, M-F
Luxembourg +352 342 080 8318 http://www.usr.com/emailsupport/bn 9:00 –17:00, M-F
Middle East/Africa +44 870 844 4546 http://www.usr.com/emailsupport/me 9:00 –17:00, M-F
Netherlands 0900 20 25 857 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Norway +47 23 50 0097 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Poland http://www.usr.com/emailsupport/pl 8:00 –18:00, M-F
Portugal +351 (0)21 415 4034 http://www.usr.com/emailsupport/pt 9:00 –17:00, M-F
Spain 902 117 964 http://www.usr.com/emailsupport/es 9:00 –17:00, M-F
Sweden +46 (0) 77 128 1020 http://www.usr.com/emailsupport/ea 9:00 –17:00, M-F
Switzerland +0848 840 200 http://www.usr.com/emailsupport/de 9:00 –17:00, M-F
UK 0870 844 4546 http://www.usr.com/emailsupport/uk 9:00 –17:00, M-F
For current support contact information, go to the following Web site: http://www.usr.com/support
Regulatory and warranty information are located in the User Guide on the Installation CD-ROM.
Model Number Serial Number
USR5421