Ultimate Ears Earphone User Manual

Page 17

TROUBLESHOOTING

DIMINISHED SOUND OVER TIME
If you experience lower performance over time, use the cleaning tool

to make certain that the ear conductor is unobstructed.

NO SOUND
If you are not receiving any sound, make certain that the jack is

properly attached to your listening device and that the volume has

been gradually increased. If you are still not receiving sound, confirm

that the connections between the cable and your earphones are

secure.

If the suggestions listed above do not solve your problem,

please contact one of our customer service representatives.

CUSTOMER SERVICE HELP LINE

(866) 837-7734