Uniden 3162 Series - Manual (Page 2)

• The Speaker indicator light comes on when the
speakerphone is in use.
• To stop using the speakerphone., just pick up the
handset.
• In most procedures in this manual, you can also
press Speaker to use the speakerphone wherever the
instructions tell you to pick up the handset.
Adjusting the speakerphone volume
1) While using the speakerphone, press Volume. SPK
(speakerphone mode) shows in the display.
2) Press up to increase the volume or Down to lower the
volume. The speakerphone volume level setting will be
saved in memory.
Things to remember while using the speakerphone
• The speakerphone works similar to a two-way radio: you
can listen or talk, but not both at the same time.
• When using the speakerphone, position yourself close to
the phone so the caller can hear you clearly.
For best speakerphone performance, avoid the following:
• Areas with high background noise. (The microphone
might pick up these sounds and prevent the
speakerphone from going into the receiving mode when
you finish talking.)
• Surfaces affected by vibration.
• Recessed areas such as in a corner, under a cupboard, or
next to a cabinet, which can generate an echo effect.
Additional Telephone Features
Redial
You may redial the last number you called by pressing
reDial/pauSe after you hear a dial tone.
The redial feature holds the last number (up to 32
digits) that you dialed in memory. If you pressed
any other numbers after dialing the phone number
(for example, when accessing a voice-menu system)
then those numbers are also dialed.
If you get a busy signal, press reDial/pauSe again without
hanging up.
Hold
Hold allows you to suspend the active line(s) and replace
the handset in the cradle without hanging up, then resume
the conversation on the same phone or from a different
phone connected to the same line.
1) Press HolD to place a call on hold (the line indicator is
red).
2) Press line and pickup the handset or press Speaker to
resume the conversation.
Conference Calls
You can use the conference call feature when you have calls
on both lines and want to have a three-way conversation.
To connect and conference:
1) Call the first party.
2) Press HolD to put the first party on hold.
3) Switch to the other line and call the second party (or
answer an incoming call).
4) Press ConferenCe. You will be able to speak with both
parties.
To disconnect one party
Press the button for the line you want to continue talking
to; the other call will automatically be disconnected.
To disconnect both parties
Hang up the handset or press Speaker.
To end the conference call without disconnecting
either party
1) Press HolD to put both parties on hold.
2) To speak to a party individually, press the button for the
line that party is calling on; the second party remains on
hold.
• To switch to the other party, press HolD followed by the
button for the other line.
• To restart the conference, put both lines on hold and
press ConferenCe. Pick up the handset or press Speaker.
Flash
Press flaSH/exit to activate special features of your
telephone network, such as call transfer, or special services
from your local telephone company, such as call waiting.
Mute
Use mute to interrupt a phone conversation to talk privately
with someone else in the room. A conversation can be
muted while using the speakerphone or handset.
1) Press mute. The mute indicator comes on.
2) Press Mute again to turn it off.
Temporary Tone Dialing
If you have pulse (rotary) service and want to access
customer calling services (such as telebanking and long
distance services) that require tone dialing, you can use this
feature to temporarily change from pulse to tone service.
After dialing the telephone number and connecting to the
customer calling service,
1) Press and release */tone.
2) When you hang up, the telephone automatically returns
to pulse dialing mode.
TIP: Temporary Tone can also be used while storing
numbers in memory by pressing */tone at the
necessary point in the storage sequence.
Caller ID Features
In order to use the features in this section, you
must subscribe to two separate services available
from your local telephone company: the standard
Name/Number Caller ID Service to know who is
calling when the phone rings and Caller ID with Call
Waiting Service to know who is calling while you
are on the phone.
A timer (10 seconds on-hook and 3 seconds off-hook)
located in the upper right side of the display will start,
letting you know how much time is left until the unit
returns to the Summary Screen.
Summary Screen
The Summary Screen shows the current time, date, and
number of new calls to review. It is displayed until any
button is pressed.
Receiving and Storing Calls
This unit receives and displays information transmitted by
your local phone company. This information can include
the phone number, date, and time; or the name, phone
number, date, and time. The unit can store up to 75 calls
for later review. When the memory is full, a new call
automatically replaces the oldest call in memory. NEW
appears in the display for calls received that have not been
reviewed.
Reviewing Call Records
• Press up or Down to view the call records.
• Press up to scroll through the call records from the oldest
to the newest.
• Press Down to scroll through the records from the newest
one to the oldest.
• When all of the records have been viewed, START/END
appears in the display.
Deleting Call Records
• To delete the record shown in the display, press Delete
once.
• To delete all records while reviewing, press and hold
Delete for about three seconds. DELETE ALL? appears in
the display. Press Delete again to complete.
Dialing Back
When reviewing Caller ID records, you can dialback the
numbers shown on the display by pressing Dial.
If you did not program your local area code in the
set-up menu, all numbers will be 10 digits.
1) Use up or Down to display the number you want to dial.
If the number has only seven digits (i.e. 555-1234), then
the call came from within your area code; however, this
does not guarantee the number is a local call.
If the number has 10 digits, then the call is not from
within your area code; however, this does necessarily
mean the number is a toll call.
2) Press Dial. The phone will start a 10-second countdown
in the upper right corner of the display. (If the phone is
already off hook, the countdown is only 3 seconds.)
3) If the phone displays ADjuST or PICKuP OR ADj, you can
adjust the phone number format. Press Dial repeatedly
to scroll through the available formats:
Digits Format
7 7-digit telephone number (i.e. 555-5555)
10 3-digit area code + 7-digit telephone number
(i.e. 425-555-5555)
11 long distance code 1 + 3-digit area code + 7-
digit telephone number (i.e. 1-425-555-5555)
If the phone displays PICKuP PHONE, you can’t adjust the
phone number.
4) When you see the correct phone number format, press
line 1 or line 2.
5) Pick up the handset or press Speaker to dial the displayed
number. NOW DIALING shows in the display and the
number is dialed.
If you don’t pick up the handset or press Speaker
before the 10-second countdown ends, the phone
times out and returns to the summary screen.
If the phone was already off hook when the
countdown starts, the phone dials the number in
the display when the 3-second countdown ends.
Caller ID Display Messages
The following special messages indicate the status of a
message or the unit:
BLOCKED
CALL The caller of the incoming call is
registered as “Private Number” and their
Caller ID information is withheld.
CALL WAITING Indicates a call is waiting on the line.
Battery power level is low.
NO CALLS The caller memory is empty.
START/END You are at the beginning or the end of
the Caller ID memory log.
UNKNOWN
CALLER The incoming call does not have Caller
ID service or their service area is not
linked to yours. If UNKNOWN CALLER
appears along with a calling number, the
name information for that number was
not available.
Memory
You may store information in any of the following memory
locations: 0 to 9, A, B, and C keys.”
Storing a Name and Number in Memory
1) Press Store. LOCATION? shows in the display.
2) Press the desired memory location (0 through 9, A, B,
or C) , or use up or Down to scroll through the memory
locations. If you need to erase an existing number, press
Delete.
3) Press Store again to confirm the memory location.
4) Use the number keys to enter the telephone number
(up to 32 digits) and press Store to save. (The unit will
not dial a phone number in this mode.) The cursor
automatically moves to the text line for name entry. If
you make a mistake, press Delete.
5) If you need the phone to pause before sending the next
numbers in the dialing sequence, press reDial/pauSe (see
“Storing a Pause in Memory” for more details).
6) Use the number keys to enter the name of the person
associated with the telephone number you just entered
(see Entering Text on Your Phone”, below).
7) Press Store to save the name.
8) To enter another name and number in a different
memory location, return to step 1 and repeat the
process.
Entering text on your phone
• To enter letters on your phone, refer to the letters in the
top right corner of each number key; press the number
key once for the first letter, twice for the second letter, etc.
• The flashing cursor automatically moves to the next
position; you can also press Down to move the cursor to
the next position.
For example, to enter the name BILL S:
1) Press 2 twice to enter the letter B.
2) Press 4 three times for the letter I.
3) Press 5 three times for the letter L.
4) Wait for the cursor to move to the next position or press
Down to move the cursor.
5) Press 5 three times for the letter L.
6) To enter the space, press Down twice.
7) Press 7 four times for the letter S.
Editing or erasing a stored number
1) Press Store. LOCATION? shows in the display.
2) Press the memory location (0 through 9, A, B, or C) you
want to edit, or use up or Down to scroll through the
memory locations.
3) To erase the stored number, press Delete. To edit the
number, follow the procedure under “Storing A Name
and Number in Memory” starting from step 4.
Copying Caller ID Records to Memory
1) Press up or Down to view the caller number and name you
want to copy.
2) Press Store.
3) Press 0-9, A, B, or C for the memory location. The
memory location flashes in the display if there is a record
occupying that memory location. If you don’t want to
erase the existing entry, select another location.
4) Press Store to save the number, and then press Store
again to edit the name.
5) Press Store to confirm and save, and wait for three
seconds to exit.
If the name you want to enter is longer than 12
characters, only the first 12 characters will be
copied into memory.
Copying Redial Numbers to Memory
1) Press reDial/pauSe while the phone is on-hook. The
display shows PICKuP PHONE.
2) Press Store.
3) Press 0-9, A, B, or C for the memory location. Press Store
twice to confirm the location and the number. The cursor
flashes in the display and you may enter the caller’s
name.
4) Press Store to confirm and save, and wait for three
seconds to exit.
If you want to edit the number, press Store within
three seconds to enter the edit mode.
Storing a Pause in Memory
You can use reDial/pauSe to insert a pause when you need
the phone to delay in an automatic dialing sequence, for
example, if you must dial a 9 to get an outside line or when
you need to dial an extension number or access code.
You can adjust the length of the pause from 1 to 9 seconds
in length. The default setting is 4 seconds.
1) Press Store.
2) Press reDial/pauSe. The current pause time displays.
3) Press up or Down to scroll to the pause time, or press the 1
to 9 key for one second to nine seconds respectively (i.e.;
1 = one second, 2 = two seconds).
4) Press Store to save.
Dialing a Number Stored in Memory
1) Press line 1 or line 2.
2) Press a, B, or C, or press Dial followed by the number key
(0 - 9) that contains the number you want to dial. The
stored number appears in the display.
3) To dial the displayed number, pick up the handset or
press Speaker.
OR
1) Press line 1 or line 2.
2) Pick up the handset or press Speaker.
3) When you hear the dial tone, press a, B, or C, or press Dial
followed by the number key (0 - 9) that contains the
number you want to dial.
Chain Dialing
Chain dialing allows you to dial a sequence of stored
numbers from separate memory locations, for example:
Sample information Memory location
Local access number for long
distance company A
Authorization code ID B
Long distance phone number C
1) Press line 1 or line 2.
2) Pick up the handset or press Speaker.
3) Press a.
4) Press B.
5) Press C.
Troubleshooting Tips
No dial tone
• You must press a line button to get a dial tone.
• Check all cabling to make sure that all connections are
secure and not damaged.
• Check hook switch: does it fully extend when handset is
lifted from cradle?
No display
• Replace batteries.
• Check for proper battery installation.
No information is shown after the phone rings
• Did you order caller id service from your local telephone
company? This unit requires that you subscribe to caller
id service in order to work.
• Be sure to wait until the second ring before answering.
Phone dials in pulse with tone service
• Make sure tone/pulse dial mode in the setup menu is set
to tone dial.
Phone won’t dial out with pulse service
• Make sure tone/pulse dial mode in the setup menu is set
to pulse dial.
Phone does not ring
• Is the ringer switch in the off position?
• Are you using too many phones on one line? (The
total REN of all phones on the same line should not be
greater than the maximum REN for your calling area.
See paragraph 1 of the equipment approval information
section of this user’s guide for more information).
• See “No dial tone”.
Incoming voice volume low
• Are other phones off hook at same time? If so, this is
normal condition as volume drops when additional
phones are used at once.
• Check the handset or speaker volume.
Telephone continues to ring after handset is
picked up or speaker button is pressed
• You must press the line number to answer a call.
Memory dialing doesn’t work
• Make sure you entered the numbers correctly into
memory.
General Product Care
To keep your phone working and looking good, follow
these guidelines:
• Avoid putting it near heating appliances and devices
that generate electrical noise (for example, motors or
fluorescent lamps).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the unit.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder
because this will damage the finish.
• Retain the original packaging in case you need to ship it
at a later date.
One-year Limited Warranty
Evidence of original purchase is required for
warranty service.
WARRANTOR: UNIDEN AMERICA CORPORATION (“Uniden”)
ELEMENTS OF WARRANTY: Uniden warrants, for one year,
to the original retail owner, this Uniden Product to be free
from defects in materials & craftsmanship with only the
limitations or exclusions set out below.
WARRANTY DURATION: This warranty to the original user
shall terminate & be of no further effect 12 months after
the date of original retail sale. The warranty is invalid if the
Product is (A) damaged or not maintained as reasonable or
necessary, (B) modified, altered, or used as part of any con-
version kits, subassemblies, or any configurations not sold
by Uniden, (C) improperly installed, (D) serviced or repaired
by someone other than an authorized Uniden service cen-
ter for a defect or malfunction covered by this warranty, (E)
used in any conjunction with equipment or parts or as part
of any system not manufactured by Uniden, or (F) installed
or programmed by anyone other than as detailed by the
owner’s manual for this product.
STATEMENT OF REMEDY: In the event that the product does
not conform to this warranty at any time while this war-
ranty is in effect, warrantor will either, at its option, repair or
replace the defective unit & return it to you without charge
for parts, service, or any other cost (except shipping & han-
dling) incurred by warrantor or its representatives in con-
nection with the performance of this warranty. Warrantor,
at its option, may replace the unit with a new or refurbished
unit. THE LIMITED WARRANTY SET FORTH ABOVE IS THE
SOLE & ENTIRE WARRANTY PERTAINING TO THE PRODUCT &
IS IN LIEU OF & EXCLUDES ALL OTHER WARRANTIES OF ANY
NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR
ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIM-
ITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY
DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT
OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES. Some states do not allow this exclusion or limitation
of incidental or consequential damages so the above limita-
tion or exclusion may not apply to you.
LEGAL REMEDIES: This warranty gives you specific legal
rights, & you may also have other rights which vary from
state to state. This warranty is void outside the United
States of America & Canada.
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRAN-
TY: If, after following the instructions in the owner’s manual
you are certain that the Product is defective, pack the Prod-
uct carefully (preferably in its original packaging). Discon-
nect the battery from the Product & separately secure the
battery in its own separate packaging within the shipping
carton. The Product should include all parts & accessories
originally packaged with the Product. Include evidence of
original purchase & a note describing the defect that has
caused you to return it. The Product should be shipped
freight prepaid, by traceable means, to warrantor at:
Uniden America Service
4700 Amon Carter Blvd.
Fort Worth, TX 76155
Uniden® is a registered trademark of Uniden America Cor-
poration.
The pictures in this manual are used for examples only. Your
actual phone may not look exactly like the pictures.