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Troubleshooting, Symptoms possible causes – Technicolor - Thomson YPrPb User Manual

Page 22

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22

TROUBLESHOOTING

Before you call for service, determine the symptoms and make a few simple checks as
shown below.
TV set:

SYMPTOMS

POSSIBLE CAUSES

Power does not turn ON

l

Ensure whether the power plug is securely inserted into the
receptacle.

There is no picture or sound

l

Ensure the LCD TV power is ON (Indicated by the green LED on the
front of the unit)

l

Reception other than those of broadcasting stations can be
considered.

l

Check for connection to wrong terminal or for wrong input mode.

l

Ensure the communication cable is properly connected between the
Video Source and the LCD TV.

There are spots on the screen

l

Check whether your AV equipments is affected by interference from
automobiles, trains, high-voltage transmission lines, neon signs or
other potential sources of interference.

Degraded colors or tints

l

Check whether all image adjustments have been properly adjusted.

Improper screen position or size

l

Check whether screen position and size have been properly adjusted.

The image appears distorted

l

Ensure the TV's aspect ratio is properly set.

The image is purple

l

Check the "Component" or "RGB" setting in the LCD TV and set it
for the appropriate signal type.

The image appears too bright, and
there is a loss of definition in the
brightest areas of the image.

l

Check whether the contrast setting is too high.

l

The DVD player is set for a high-level output.

l

The video signal has not been terminated properly somewhere in the
system.

The image appears too 'washed out', or
the darkest areas of the image appear
too bright.

l

Check whether Brightness is set too high.

l

The DVD player may be set at too high a brightness level.

If “xxx searching” appears, the image
or signal cannot be produced by
display.

l

Check the cable for disconnection.

l

Check for connection to proper terminal or for proper input mode.

“Out of range” appears

l

Check whether the input signal is acceptable to the display.

Remote Control does not function
properly

l

Check for incorrect battery orientation.

l

Check for dead batteries

l

Check for distance and angle from the display.

l

Check whether remote control is properly being pointed at the
display’s receiver.

l

Check for any obstacle between the remote control and the display.

l

Check that the remote sensor window is not under strong fluorescent
lighting.

There is no picture or sound, just
noise.

l

Make sure the antenna cable is properly connected.

l

Consider whether TV signals are being properly received.

Picture is not clear.

l

Make sure the antenna cable is properly connected.

l

Consider whether TV signals are being properly received.

No sound

l

Check whether you have selected “Mute” for Audio setting.

l

Make sure the volume is not set to minimum.

l

Make sure that headphones are not connected.

l

Check cables for disconnection.

l

Make sure that you have not deactivated internal speakers in Sound
menu (see page 15).

No backlight

l

A Mains cut could have switched the TV LCD panel in security

mode. Press ON/OFF switch to reset the set.

This manual is related to the following products: