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10 - is there a problem, Problems possible causes solutions – Groupe SEB USA - T-FAL Steam Generator 028043 User Manual

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10 - IS THERE A PROBLEM ?

Problems

Possible causes

Solutions

Water runs through the holes in the

The boiler is too full.

Do not fill the boiler right up to

soleplate.

the top.

The thermostat is not working:

Contact an Approved Service

the temperature is always too

Centre.

low.

You are using the steam control

Wait for the iron’s thermostat

button before the iron is hot.

light to go out before activating
the steam control button.

You are using too much steam on

Wait for the iron’s thermostat

too low a temperature.

light to come on and go off
again before activating the steam
control button.

Depending on the model:

Decrease the steam output while
ironing at low temperature
(control dial on base unit).

The water has condensed in the

Press the steam control button away

pipes because you are using steam

from your ironing board until the

for the first time or you have not

the iron produces steam.

used it for some time.

White streaks come through the holes

Your boiler has a build-up of scale

Rinse out the boiler after every

in the soleplate.

because it is not rinsed out regularly. 10 uses. If your water is hard,

increase the frequency.

Brown streaks come through the holes

You are using chemical descaling

Never add this type of product in

in the soleplate and stain the linen.

agents or additives in the water for

the boiler (see our recommenda-

ironing.

tions regarding water to be used).

You linen is not rinsed sufficiently

Ensure linen is rinsed thoroughly

or you have ironed a new garment

to remove any soap deposits or

before washing it.

chemicals on new garments which
have been sucked up by the iron.

The soleplate is dirty or brown and may

You are ironing at too high a

See our recommendations regarding

stain the linen.

temperature.

temperature control setting.

You are using starch.

Always spray starch onto the reverse
side of the fabric to be ironed.

There is little or no steam.

The boiler is empty

Fill the boiler.

The boiler is not yet ready.

After switching on, wait for the
steam indicator light to go out
(after 8 mins.).

Depending on the model:

Depending on the model:

Steam output is set at minimum.

Increase steam output (control
dial on base unit).

Steam escapes from the boiler cap.

Cap screwed on incorrectly.

Screw the cap back on.

The seal on the cap is damaged

Change the cap seal (spare seals
supplied with the steam generator
in the box).

Steam escapes under the appliance.

The appliance is faulty.

Stop using the generator and
contact an Approved Service
Centre.

Never dismantle your iron: always take it to an Approved Service Centre.