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Troubleshooting – Toshiba SD-44HKSE EN User Manual

Page 32

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32

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

No power.

The power is on, but the
DVD/CD Receiver does
not work.

No picture.

Scrolling or/and
abnormal colour picture.

There is no sound or only
a very low-level sound is
heard.

The playback picture is
poor.

The DVD/CD Receiver
does not start playback.

Loud hum or noise is
heard.

Cause

• The power cord is disconnected.

• No disc is inserted.

• The TV is not set to receive DVD signal

output.

• The video cable is not connected

securely.

• The connected TV power is turned off.

• The VIDEO OUTPUT SELECTOR is not

set correctly (see page 9).

• Wrong system selection.

• The equipment connected with the

audio cable is not set to receive DVD
signal output.

• The audio cables are not connected

securely.

• The power of the equipment connected

with the audio cable is turned off.

• The audio connecting cable is damaged.

• The disc is dirty.

• No disc is inserted.

• An unplayable disc is inserted.

• The disc is placed upside down.

• The disc is not placed within the guide.

• The disc is dirty.

• A menu is on the TV screen.

• The Rating level is set.

• The disc is dirty.

• The speakers and components are

connected poorly.

• The DVD/CD Receiver is located too

close to the TV.

Correction

• Plug the power cord securely into the

wall outlet.

• Insert a disc.

• Select the appropriate video input mode

on the TV so the picture from the DVD/
CD Receiver appears on the TV screen.

• Connect the video cable into the jacks

securely.

• Turn on the TV.

• Make sure the VIDEO OUTPUT SELEC-

TOR is set according to the connections
(see page 10).

• Select the correct system according to

the system of your TV (see page 27).

• Select the correct input mode of the

audio receiver so you can hear the sound
from the DVD/CD Receiver.

• Connect the audio cable into the jacks

securely.

• Turn on the equipment connected with

the audio cable.

• Replace it with new one.

• Clean the disc.

• Insert a disc.

• Insert a playable disc. (Check the disc

type, colour system and Regional code.)

• Place the disc with the playback side

down.

• Place the disc on the disc tray correctly

inside the guide.

• Clean the disc.

• Press the SET UP button to turn off the

menu screen.

• Cancel the Rating function or change the

rating level.

• Clean the disc.

• Connect the speakers and components

securely.

• Move your TV away from the audio com-

ponents.