Transcend Information StoreJetTM 25P User Manual

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2. Ensure that the USB port is working properly. If not, try using an alternate USB port.

I cannot detect the StoreJet 25 on my Mac

If you installed a drive into the StoreJet 25P that was previously used in a Windows

computer, it is

most likely formatted with NTFS, which is not compatible with Mac

OS. To store and backup data

on your Mac

please follow the instructions on formatting the StoreJet 25 on a Mac

to convert the

drive to Mac’s HFS+ format. If you plan to regularly use the drive with both Windows and Mac

computers, we recommend formatting the drive to the FAT32 file system. Keep in mind that

formatting the drive will erase all existing data on the drive.

I cannot detect the StoreJet 25 in Linux

If you installed a drive into the StoreJet 25P that was previously used in a Windows

or Mac

computer, you may need to reformat the drive in order to use it with the Linux operating system.

Please follow the instructions on formatting the StoreJet 25 in Linux. Remember that formatting the

drive will erase all existing data on the drive.