Philips FC8734 - Manual (Page 20)

troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The suction power
is insufficient.
You have selected a low
suction power setting.
Select a higher suction power setting.
The filter cylinder is clogged
with dirt.
Clean the filter cylinder (see chapter ‘Cleaning and
maintenance’).
The motor protection filter
and/or the HEPA filter are
dirty.
Clean or replace the filters (see chapter ‘Cleaning
and maintenance’).
The nozzle, hose or tube is
blocked up.
To remove the obstruction, disconnect the blocked-
up item and connect it (as far as possible) the other
way around. Switch on the vacuum cleaner to force
the air through the blocked-up item in opposite
direction.
I cannot close
the dust bucket
retainer.
You have not inserted the
filter cylinder properly into
the filter cylinder case.
Insert the filter cylinder properly in the filter
cylinder case.
When I use my
vacuum cleaner
I sometimes feel
electric shocks.
Your vacuum cleaner has
built up static electricity. The
lower the air humidity in
the rooms, the more static
electricity the appliance
builds up.
To reduce this inconvenience, we advise you to
discharge the appliance by frequently holding the
tube against other metal objects in the room (for
example legs of a table or chair, radiator etc.).
To reduce this inconvenience, we advise you to
raise the air humidity level in the room by placing
water in the room. For example, you can hang
containers filled with water from your radiators
or place bowls filled with water on or near your
radiators.
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