Telex PW24N - Manual (Page 7)

Revision B Page 7 of 9 12/11/08
5) Trouble Shooting Guide
Problem Possible Causes Solutions
No audio and no In-Use LED
light on the receiver when
transmitter is on and In-Use Receiver is not powered Make sure that the power
supply is properly connected
Transmitter and receiver not
synchronized Turn on transmitter and place
in recharge cradle. Press the
In-Use button until the In-Use
LEDs flash 3 and the pair will
be synched
No (or low) Audio with all In-
Use LEDs solid green Lapel Microphone not connected
or positioned properly Check the mic connection and
placement of the microphone
Receiver audio output cable is
damaged or disconnected Connect, repair or replace
cable
Interference Another 2.4GHz device in the
area causing interference. Push the In-Use button twice
and the PW24N will
automatically select a clearer
channel. If the interference is
too strong, this may not
completely eliminate it.
Short range or drop-outs RF reflective metal obstacles
between the transmitter and
receiver Move the obstacles, or
reposition the receiver if
possible
In-Use LED on beltpack flashes
red and two tone beep sounds Transmitter is out of range Move closer to the receiver.
Variable synch times or failure
to synch Synch process run more than
one time with same pair Power cycle the base station
and Synch one time.