Troubleshooting guide, 7 top innovations, inc – Top Innovations MC1910 User Manual

Page 8

CUSTOMER SERVICE

BEFORE RETURNING ANY PRODUCT THAT IS DEFECTIVE:

Read the instructions in this manual

2. Read

the

Troubleshooting

above

Contact our customer service at (800) 711-6617 ext. 102/130

NOTE: To ensure prompt and accurate service, call for a Return Authorization Number before
returning any unit to Top Innovations, Inc. Failure to obtain a Return Authorization Number
will cause a delay in warranty or out-of-warranty service requests.

7 Top Innovations, Inc.

PROBLEM

POSSIBLE REASONS

POSSIBLE SOLUTIONS

McCULLOCH

1. Power cord may not be

1. Firmly replace power cord into outlet.

HANDHELD VAC

firmly plugged into outlet.

2. Check fuse or breaker. Please note they

WILL NOT

2. No power coming from
outlet.

may need replacement.

OPERATE

3. Unit may need service.

3. Be sure to contact Customer Service.

McCULLOCH

1. Dust cup not installed
correctly.

1. Replace dust cup until it snaps into
place.

HANDHELD VAC

2. Dust cup is full.

2. Empty the dust cup and shake loose any
buildup on the filter.

HAS NO SUCTION

3. Filter is clogged.

3. Clean and rinse with cold water, or
replace filter.

OR WEAK SUCTION 4. Hose or nozzle passage 4. Turn unit off and unplug it from outlet.

clogged.

Check for possible obstruction in the intake

hole and/or in the accessories.

DUST ESCAPING

1. Dust cup not installed
correctly.

1. Read instructions for proper dust cup

FROM THE

2. Dust cup is full.

removal and replacement.

McCULLOCH

3. Hose not installed
correctly.

2. Empty the dust cup and shake loose any
buildup on the filter.

HANDHELD VAC

3. Read instructions for proper hose
replacement.

FLEXIBLE HOSE

1. Hose is clogged.

1. Remove hose from unit and check hose

AND ACCESSORIES 2. Intake hole is obstructed. for possible obstruction.

NOT LIFTING DUST 3. Dust cup is full.

2. Remove hose and check intake hole.

4. Filter is clogged.

3. Empty the dust cup and shake loose any
buildup on the filter.
4. Clean and rinse with cold water or
replace

filter. Call 1-800-711-6617 ext: 102/130

TROUBLESHOOTING GUIDE