Topcom SMC-2000H - Manual (Page 8)

8TOPCOM SMC-2000H
TOPCOM SMC-2000H
10 Topcom warranty
10.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit
is purchased.
Consumables or defects causing a negligible effect on operation or value of the equipment are not
covered.
The warranty has to be proven by presentation of the original purchase receipt, on which the date of
purchase and the unit-model are indicated.
10.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre
will repair any defects caused by material or manufacturing faults free of charge.
Topcom will at its discretion fulfill its warranty obligations by either repairing or exchanging the faulty
units or parts of the faulty units. In case of replacement, colour and model can be different from the
original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty period is not
extended if the unit is exchanged or repaired by Topcom or its appointed service centres.
10.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-
original parts or accessories not recommended by Topcom are not covered by the warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor
any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed or rendered
illegible.
This product is in compliance with the essential requirements and other
relevant provisions of the directive 2004/108/EC.
The Declaration of conformity can be found on:
http://www.topcom.net/cedeclarations.php