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Telex PW24 User Manual

Page 6

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5) Trouble Shooting Guide

Problem Possible

Causes

Solutions

No audio and no In-Use LED
light on the receiver when
transmitter is on and In-Use

Receiver is not powered

Make sure that the power
supply is properly connected

Transmitter and receiver not
synchronized

Turn on transmitter and place
in recharge cradle. In-Use
LEDs should flash 3 times and
the pair will be synched

No (or low) Audio with all In-
Use LEDs solid green

Lapel Microphone not connected
or positioned properly

Check the mic connection and
placement of the microphone

Receiver audio output cable is
damaged or disconnected

Connect, repair or replace
cable

Interference

Another 2.4GHz device in the
area causing interference.

Push the In-Use button and
the PW24 will automatically
select a clearer channel. If the
interference is too strong, this
may not completely eliminate
it.

Short range or drop-outs

RF reflective metal obstacles
between the transmitter and
receiver

Move the obstacles, or
reposition the receiver if
possible

In-Use LED on beltpack flashes
red and two tone beep sounds

Transmitter is out of range

Move closer to the receiver.

Revision B

Page 6 of 8

3/29/06