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TROY Group Print Server PocketBasic User Manual

Page 3

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User’s Guide

Document #40182-120 Rev. A

TABLE OF CONTENTS

Introduction............................................................................................. 1
Package Contents .................................................................................... 1
Installation Requirements ....................................................................... 2
Hardware Setup....................................................................................... 3
Verifying Successful Installation ............................................................ 3
Verifying the Connection to the Printer .................................................. 4
LED Indicators................................................................................. 5
Management Methods............................................................................. 6
ExtendView Utility .......................................................................... 6
Web Browser Interface .................................................................... 6
HP Web JetAdmin Utility ................................................................ 6
Configuration Console ..................................................................... 7
Microsoft Windows Network Configuration .......................................... 8
Macintosh Network Configuration ....................................................... 10
AppleTalk Configuration (OS 8.x and 9.x).................................... 10
AppleTalk Configuration (OS 10.x) .............................................. 11
TCP/IP Configuration (OS 10.x) ................................................... 11
Troubleshooting .................................................................................... 12
Printing Problems........................................................................... 12
Intermittent Problems..................................................................... 14
TCP/IP Troubleshooting ................................................................ 15
AppleTalk Troubleshooting ........................................................... 16
Windows Troubleshooting ............................................................. 16
Loading New Firmware

(Using the TCP/IP Update Utility)

............................... 17

Obtaining Technical Assistance............................................................ 21
Worldwide Web Support ............................................................... 21
Technical Support .......................................................................... 21
Returning Products................................................................................ 22
Contacts................................................................................................. 23
Technical Support .......................................................................... 23
Safety and Regulatory Notices.............................................................. 24
Declaration of Conformity (FCC)......................................................... 26
Declaration of Conformity (CE) ........................................................... 27