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Problems on closed caption – Sylvania 6632LCT User Manual

Page 33

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33

EN

Symptom

Remedy

Picture rolls vertically

Different color marks on screen

Poor reception on some channels

Picture OK, sound poor

No reception of digital signals

The entered channel number changes
automatically

Remote control doesn’t work

Problems on Closed Caption

Misspelled captions are displayed.

Captions are not entirely displayed, or
captions are delayed behind the dia-
logue.

Captions are displayed as a white
box.
No caption is displayed in the Closed
Caption-supported program.

No caption is displayed when playing
the videotape containing captions.

Black box is displayed in the screen.

• When the outside antenna is used, check the wire condition and

connection.

• Electric waves may be interfered due to the electric appliances,

etc. nearby.

• Try to view other channels. It may be the problem on the broad-

casting station.

• Move the TV apart from electric appliances nearby. Turn off the

power and wait for about 30 minutes, then turn it on again.

• Try to view other channels. It may be the problem on the broad-

casting station.

• Check the antenna or cable connection to the main unit.
• When the outside antenna is used, check the wire condition and

connection.

• Electric waves may be interfered due to the electric appliances,

etc. nearby.

• Try to view other channels. It may be the problem on the broad-

casting station.

• Electric waves may be interfered due to the electric appliances,

etc. nearby.

• Try to view other channels. It may be the problem on the broad-

casting station.

• Make sure that Autoscan in Setup menu has been completed. It

will be required when you setup TV for the first time or when TV
is moved to a location where other channels are broadcast.

• The selected channel does not exist at that time. There are not

always minor-channels being broadcast.

• When Autoscan is interrupted and not completed, some chan-

nels will not be received. Make sure to complete Autoscan in
Setup menu.

• Many digital channels have alternate channel numbers. TV changes the

numbers automatically to the ones signifying the broadcasting stations.
These are the numbers used for analog broadcasts.

• Check the antenna or cable connection to the main unit.
• Check the battery life of the remote control.
• Check if there is an obstacle between the sensor and the

remote control.

• Test the signal output. If OK, then possible remote sensor trou-

ble. (Refer to “IR SIGNAL CHECK” on page 34.)

• Closed captioning production companies may broadcast pro-

grams without correcting the misspelling in a live broadcast.

• Captions that are delayed a few seconds behind the actual dialogue

are common for live broadcasts. Most captioning production compa-
nies can display a dialogue to a maximum of 220 words per minute. If
a dialogue exceeds that rate, selective editing is used to insure that
the captions remain up-to-date with the current TV screen dialogue.

• When electric waves are interfered due to buildings, weather

conditions etc., incomplete captions may be displayed.

• Broadcasting station may shorten the program to insert the

advertisement. The closed caption decoder cannot read the
information of the shortened program.

• The videotape may be illegally copied, or the caption signal may

fail to be read while coping.

• [Text] mode is selected for caption. Select [CC1], [CC2] [CC3],

[CC4] or [Off].

MISCELLANEOUS

The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels
may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.