Oricom M5000 User Manual
Page 10

ABOUT YOUR PHONE
M5000 User guide.doc Page 19 of 20
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Notes for operation in New Zealand
 
The grant of a Telepermit for any item of terminal equipment indicates only that TELECOM has accepted 
that the item complies with the minimum conditions for connection to its network. It indicates no 
endorsement of the product by TELECOM, nor does it provide any sort of warranty. Above all, it provides 
no assurance that any item will work correctly in all respects with another item of Telepermitted equipment 
of a different make or model, nor does it imply that any product is compatible with all of TELECOM’s 
network services. This device may be subject to ringing or bell tinkle when certain other devices are 
connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults 
service. 
 
 
This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service. This 
equipment may not provide for the effective hand-over of a call to another device connected to the 
same line. 
 
REN (RN for New Zealand)
 
The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 
telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It 
is possible to connect 3(5) devices with a REN of 1 (RN of 1) with no degradation to the product’s 
performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring 
at all. 
Caller ID
 
Customers using NON-TELECOM toll services should NOT use the ‘dial back’ feature for local calls as this will 
incur a charge only the 7 digit number should be dialled. Some of the CID services listed may not be 
available in New Zealand. 
This telephone is not designed for making emergency telephone calls when the power fails. Make 
alternative arrangements for access to emergency services via corded or mobile telephone. 
ABOUT YOUR PHONE
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Warranty Information
This product is covered by a 12 month warranty against defective workmanship or parts. The warranty does 
not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or 
lightning. This guarantee in no way affects your statutory rights. Full details of the warranty are contained in 
the enclosed warranty card. 
 
If you feel this product is not working correctly please consult the user guide and ensure that you are using 
the product in accordance with the instructions. 
 
Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. 
 
If the fault is still present, connect another telephone (if available) to the telephone socket. The results will 
show you whether the fault lies with this unit or with the telephone line. If the product is working correctly 
the fault is on the telephone line. Please contact your service provider for assistance 
 
To orders spare parts additional handsets, replacement batteries and in case of any technical 
issues you may have with product please consult our website for further information or send us an 
email for a prompt response to your enquiry. In the unlikely event of a fault developing, please 
contact us for assistance. If the product is then found to be faulty you will be asked to return it 
directly to us with a copy of the purchase receipt. 
Australia 
 
Oricom International Pty Ltd 
PO Box 5681 
South Windsor, NSW 2756 
 
Customer support 
 
Email: [email protected] 
Web: www.oricom.com.au 
Fax: (02) 4572 0939 
Ph: 1300 889 785
New Zealand 
 
Atlas Gentech (NZ) Limited 
Private Bag 14927, 
Panmure, Auckland 
 
Customer support 
 
Email: [email protected] 
Web: www.atlasgentech.co.nz 
Fax: (09) 574 2722 
Ph: 0900 50 025 (Toll Call)
