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Over And Back PAP2 User Manual

Page 24

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Phone Adapter with 2 Ports for Voice-over-IP

18

Appendix A: Troubleshooting

Common Problems and Solutions

4.

Wait two minutes, and then power on your cable or DSL modem by plugging its power adapter into

an electrical outlet.

5.

Wait two minutes, and then power on the router by plugging its power adapter into an electrical

outlet.

6.

Wait five minutes, and then power on the Phone Adapter by plugging its power adapter into an

electrical outlet.

7.

Reboot one of your networked computers, and check to see if you have an active Internet

connection.

8.

Pick up the telephone. You should now have a dial tone.

Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP
address of the Phone Adapter. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP),
69-69 (UDP), and 10000-20000 (UDP).

Before you set up port forwarding on your router, change two of the Phone Adapter’s settings using its
Interactive Voice Response Menu. First, disable its DHCP feature, and then assign a static IP address to
the Phone Adapter. Refer to “Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu” for
instructions.

If you have a non-Linksys router, refer to its documentation for instructions.

If you have a Linksys router, then follow these instructions:

1.

On one of your networked computers, open your web browser.

2.

Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the

Router.

3.

A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the

default is admin) in the Password field. Then click the OK button.

4.

Click the Applications & Gaming tab, and then click the Port Range Forwarding tab.