Warranty/disclaimer, Return requests / inquiries, Omeganet – Omega Engineering PSW400 User Manual
Page 2
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that
apply. OMEGA is constantly pursuing certification of its products to the European New Approach
Directives. OMEGA will add the CE mark to every appropriate device upon certification.
The information contained in this document is believed to be correct but OMEGA Engineering, Inc. accepts
no liability for any errors it contains, and reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be used for, patient connected applications.
WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months
from date of purchase. OMEGA’s Warranty adds an additional one (1) month grace period to the normal one (1) year
product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum coverage
on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will
issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the
unit is found to be defective it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects
resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of
design limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having
been tampered with or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or
vibration; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control.
Components which wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes respon-
sibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in
accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts man-
ufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTA-
TIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive and
the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnifica-
tion, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based.
In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under
10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should
any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any
way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and additionally,
purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use
of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY
PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then be
marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have the following
information available BEFORE contacting OMEGA:
1. P.O. number under which the product was PURCHASED,
2. Model and serial number of the product under warranty,
and
3. Repair instructions and/or specific problems relative to
the product.
FOR NON-WARRANTY REPAIRS, consult OMEGA for cur-
rent repair charges. Have the following information avail-
able BEFORE contacting OMEGA:
1. P.O. number to cover the COST of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems relative to
the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in technol-
ogy and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1999 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or reduced to
any electronic medium or machine-readable form, in whole or in part, without prior written consent of OMEGA ENGINEERING, INC.
MADE IN
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