Omron Healthcare 7300IT - Manual

Omron Elite 7300IT Blood Pressure Monitor Troubleshooting Guide
This guide will help you solve problems that may occur when you're using your Omron Blood Pressure
Monitor or uploading data from it to your HealthVault account. You may find it useful also to refer to
the printed instructions that came with your device.
Troubleshooting Tips
Problem Possible Causes Solutions
Ensure the USB cable is properly plugged
into the computer and the device. Blood Pressure Monitor
status in Connection Center
shown as ‘Your device isn’t
connected’
Connection is not well
established
Disconnect the USB cable and the
reconnect it, then wait several seconds
1. Disconnect the USB cable.
2. Make sure the device is turned off
by pressing start/stop.
3. Reconnect the USB cable
If you connect your cable more than 20
seconds after you take a reading,
Connection Center may not detect it. If
Connection Center does not detect it,
please disconnect the cable and reconnect
it again. There are measurements
on your blood pressure
device but they are not
uploading when the device
is connected
Computer and device might
be out of sync
Check that the device is turned on.
Power off
Replace batteries, referring to the battery
installation instructions.
Check for proper placement of the battery
polarities.
Device display is blank.
No battery power
Review the instructions for taking a
measurement.
Blood pressure
measurements are
unexpectedly high or low.
Error in taking
measurements
Blood pressure varies constantly. Many
factors including stress, time of day, and
how you wrap the cuff, may affect your
blood pressure. Review the sections
“Before Taking a Measurement” and
“Taking a Measurement” in the instruction
manual.