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Troubleshooting – Optimus STA-3500 User Manual

Page 20

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Troubleshooting

If the receiver is not working as it should, the following suggestions might help. If you follow the suggestions in this chart and
the receiver still does not work properly, contact your local RadioShack store for assistance.

Problem

Cause

Solution

Power does not turn on.

• Power cord is disconnected.

• Plug in the power cord.

No sound.

• Incorrect connections.

• Check and correct the connections.

• The mute function is activated.

• Press

MUTING

.

• The volume is turned down.

• Turn up the volume.

• Speaker wires are disconnected.

• Connect the speaker wires.

• Neither set of speakers is selected.

• Press in

SPEAKERS A

or

B

.

• Both

SPEAKERS A

and

B

are pressed

when only one set of speakers is
connected.

• Press

SPEAKERS

button again for

the terminals that have no speakers.

TAPE 2 MONITOR

is selected.

• Press

TAPE 2 MONITOR

again.

Sound is produced from only one
speaker.

• One of the speaker wires or input

cord is disconnected.

• Check all connections.

BALANCE

is set too far to one side.

• Set

BALANCE

to the center position.

High noise level.

• Station not correctly tuned.

• Tune to a stronger station.

• Antenna not connected.

• Connect the antenna.

• FM antenna still coiled or is not point-

ing in the correct direction.

• Stretch both ends of the antenna taut

and reposition the antenna.

• AM loop antenna not pointing in the

correct direction.

• Adjust the AM loop antenna.

• Noise is coming from another electri-

cal appliance.

• Try using an AC line noise filter to

reduce the noise.

Tuning does not automatically stop
when searching for FM stations.

• Stations are too weak.

• Use a better antenna.

Remote control does not work.

• Batteries are dead or missing.

• Install fresh batteries.

• Poor angle or too great a distance

from the remote sensor window.

• Use within 23 feet and within a 30-

degree angle of the remote sensor
window.

• There is an obstacle between you

and the remote sensor window.

• Change your position or remove the

obstacle.

• For CD players and cassette decks,

the remote control cord is not con-
nected.

• Connect the remote control cord.

• A fluorescent light is shining on the

remote sensor window.

• Turn off the light.

Remote does not control cassette
deck or CD player.

• Cassette deck or CD changer not

compatible.

• Control cable is not plugged in.

• Audio cables are not plugged in.

• The feature only works with Optimus

Professional Series components.

• Properly connect the control cable.

• Properly connect the audio cables.