Omega Speaker Systems PSW32 - Manual (Page 7)

WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period
of 13 months from date of purchase. OMEGA’s Warranty adds an additional one (1) month grace period to the
normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers
receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department
will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY
does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling,
improper interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WAR-
RANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of having been dam-
aged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misappli-
cation; misuse or other operating conditions outside of OMEGA’s control. Components, which wear, are not war-
ranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither
assumes responsibility for any omissions or errors nor assumes liability for any damages that result
from the use of its products in accordance with information provided by OMEGA, either verbal or
written. OMEGA warrants only that the parts manufactured by it will be as specified and free of
defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSO-
EVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING
ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HERE-
BY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclu-
sive, and the total liability of OMEGA with respect to this order, whether based on contract, war-
ranty, negligence, indemnification, strict liability or otherwise, shall not exceed the purchase price
of the component upon which liability is based. In no event shall OMEGA be liable for consequen-
tial, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical appli-
cations or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical
application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic
WARRANTY / DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA
harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURN-
ING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER
FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The
assigned AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage
in transit.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
©Copyright 1999 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without
the prior written consent of OMEGA ENGINEERING, INC.
FOR WARRANTY RETURNS,
please have the following information available
BEFORE contacting OMEGA:
1. Purchase Order number under which the
product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR NON-WARRANTY REPAIRS, consult
OMEGA for current repair charges. Have the following
information available BEFORE contacting OMEGA.
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems relative
to the product.