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Return requests / inquiries – Omega OS642C-LS User Manual

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It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is
constantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the CE
mark to every appropriate device upon certification.
The information contained in this document is believed to be correct but OMEGA Engineering, Inc. accepts no
liability for any errors it contains, and reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be used for, patient connected application.

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA'S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned
AR number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in
transit.

FOR WARRANTY RETURNS, please have the following

information available BEFORE contacting OMEGA:

1. P.O. number under which the product was

PURCHASED.

2. Model and serial number of the product under

warranty, and

3. Repair instructions and/or specific problems relative

to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for

current repair charges. Have the following information
available BEFORE contacting OMEGA:

1. P.O. number to cover the COST of the repair.
2. Model and serial number of product , and
3. Repair instructions and/or specific problems relative

to the product.

OMEGA's policy is to make running changes, not model changes, whenever an improvement is possible. This
affords our customers the latest in technology and engineering. OMEGA is a registered trademark of OMEGA
ENGINEERING, INC. © Copyright 1999 OMEGA ENGINEERING, INC. All rights reserved. This document may not
be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable from, in
whole or in part, without prior written consent of OMEGA ENGINEERING, INC.