Warranty, Day satisfaction guarantee policy, How to obtain service – RIDGID R5013 User Manual
Page 17: Ridgid, Additional limitations

17
WARRANTY
Proof of purchase must be presented when requesting 
warranty service. 
Limited to RIDGID
®
hand held and stationary power tools
purchased 2/1/04 and after. This product is manufactured 
by One World Technologies, Inc. The trademark is licensed 
from RIDGID, Inc. All warranty communications should be 
directed to One World Technologies, Inc., attn: RIDGID Hand 
Held and Stationary Power Tool Technical Service at (toll 
free) 1-866-539-1710. 
90-DAY SATISFACTION GUARANTEE POLICY
During the first 90 days after the date of purchase, if you are 
dissatisfied with the performance of this RIDGID
®
Hand Held
and Stationary Power Tool for any reason you may return 
the tool to the dealer from which it was purchased for a full 
refund or exchange. To receive a replacement tool you must 
present proof of purchase and return all original equipment 
packaged with the original product. The replacement tool 
will be covered by the limited warranty for the balance of 
the 3 YEAR service warranty period. 
WHAT IS COVERED UNDER THE 3 YEAR 
LIMITED SERVICE WARRANTY 
This warranty on RIDGID
®
Hand Held and Stationary Power
Tools covers all defects in workmanship or materials and 
normal wear items such as brushes, chucks, motors, switch-
es, cords, gears and even cordless batteries in this RIDGID
®
tool for three years following the purchase date of the tool. 
Warranties for other RIDGID
®
products may vary.
HOW TO OBTAIN SERVICE
To obtain service for this RIDGID
®
tool you must return it;
freight prepaid, or take it in to an authorized service center 
for RIDGID
®
branded hand held and stationary power tools.
You may obtain the location of the authorized service cen-
ter nearest you by calling (toll free) 1-866-539-1710 or by 
logging on to the RIDGID
®
website at www.ridgid.com.
When requesting warranty service, you must present the 
original dated sales receipt. The authorized service center will 
repair any faulty workmanship, and either repair or replace 
any part covered under the warranty, at our option, at no 
charge to you.
One World Technologies, Inc.
P.O. Box 35, Hwy. 8
Pickens, SC 29671
RIDGID
®
HAND HELD AND STATIONARY POWER TOOL
3 YEAR LIMITED SERVICE WARRANTY
WHAT IS NOT COVERED
This warranty applies only to the original purchaser at 
retail and may not be transferred. This warranty only covers 
defects arising under normal usage and does not cover any 
malfunction, failure or defect resulting from misuse, abuse, 
neglect, alteration, modification or repair by other than 
an authorized service center for RIDGID
®
branded hand
held and stationary power tools. Consumable accessories 
provided with the tool such as, but not limited to, blades, 
bits and sand paper are not covered. 
RIDGID, INC. AND ONE WORLD TECHNOLOGIES, INC. 
MAKE NO WARRANTIES, REPRESENTATIONS OR 
PROMISES AS TO THE QUALITY OR PERFORMANCE 
OF ITS POWER TOOLS OTHER THAN THOSE SPECIFI-
CALLY STATED IN THIS WARRANTY. 
ADDITIONAL LIMITATIONS
To the extent permitted by applicable law, all implied 
warranties, including warranties of MERCHANTABILITY or 
FITNESS FOR A PARTICULAR PURPOSE, are disclaimed. 
Any implied warranties, including warranties of merchant-
ability or fitness for a particular purpose, that cannot be 
disclaimed under state law are limited to three years from the 
date of purchase. One World Technologies, Inc. and RIDGID, 
Inc. are not responsible for direct, indirect, incidental or 
consequential damages. Some states do not allow 
limitations on how long an implied warranty lasts and/or 
do not allow the exclusion or limitation of incidental or 
consequential damages, so the above limitations may not 
apply to you. This warranty gives you specific legal rights, 
and you may also have other rights which vary from state 
to state.
