Make the most of your purchase, Troubleshooting – Ryobi RY14110 User Manual
Page 17
13 — English
TROUBLESHOOTING
MAKE THE MOST OF YOUR PURCHASE!
Go to http://register.ryobitools.com and register your new tool on-line.
Your product has been fully tested prior to shipment
to ensure your complete satisfaction.
For any questions about operating or maintaining
your product, call the Ryobi Help Line!
IF THESE SOLUTIONS DO NOT SOLVE THE PROBLEM CONTACT YOUR AUTHORIZED SERVICE DEALER.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Handle not in position
Carriage bolts not seated properly.
Handle knobs not tightened.
Adjust the height of the handle and
make sure the carriage bolts are seated
properly.
Tighten handle knobs.
Mower not starting
Battery is low in charge.
Battery
is either inoperable or will not
take a charge.
Charge the battery.
Replace the battery
.
Mower cutting grass unevenly
Lawn is rough or uneven or cutting
height not set properly.
Move the wheels to a higher position.
All wheels must be placed in the same
cutting height for the mower to cut
evenly.
Mower not mulching properly
Wet grass clippings sticking to the un-
derside of the deck.
Wait until the grass dries before mow-
ing.
Mower hard to push
High grass, rear of mower housing and
blade dragging in heavy grass, or cut-
ting height too low.
Raise cutting height.
Mower not bagging properly
Cutting height set too low
Raise cutting height.
Mower vibrating at higher speed
Blade is unbalanced, excessively or
unevenly worn.
Bent motor shaft.
Replace the blade.
Stop the motor, remove fuse key and
battery, disconnect the power source,
and inspect for damage. Have repaired
by an authorized service center before
restarting.
Mower doesn’t self-propel
Take the mower to an authorized service
center.
Motor stops while cutting
Cutting height set too low
Raise the cutting height