beautypg.com

Troubleshooting – Reliable I500A User Manual

Page 13

background image

10

TROUBLESHOOTING

PROBLEM

The steam from the iron
is too wet.

Water is coming out from
the boiler.


There is no steam coming out
of the iron, nozzle or gun.

The steam is dirty.

REMEDY

1. The problem will go on

until the excess water is
emptied. Keep the steam
button pressed until the
water in the tank is at the
correct level.

2. Please check that the

temperature knob is
on the right position, if
not, increase the iron
temperature.

1. Contact technical support

as in most cases, the
gasket will need to be
replaced.

1. Open the steam knob

anticlockwise.

2. After the iron switch

comes on, wait for 4 min-
utes so that the iron plate
gets hot.

3. Plug the 4-pin receptacle

into the boiler.

4. After the boiler switch

comes on, wait for 10
minutes so the boiler
produces steam.

5. Refill the boiler carefully

following the instructions.

1. Remove and rinse the

ironing shoe on a regular
(monthly) basis to avoid
scale build-up.

POSSIBLE CAUSES

1. While filling the tank you

may have poured too much
water into it.

2. The iron soleplate is not

getting hot enough.


1. There might be a leak in the

heating element gasket.

1. The steam knob might

be closed

2. The iron switch might be off
3. The foot pedal is not

plugged in (i500A)

4. The boiler switch might

be off

5. If the low water light is on,

the water in the tank is low
or empty.

1. When using the iron with a

ironing shoe, if not cleaned
regularly, calcium will form
between the shoe and the
iron base.

This manual is related to the following products: