Remotec Multimedia Master Remote User Manual
Page 18
Chapter 4 - FAQ
Q : My remote does not work at all !!!
A : Check whether your batteries are inserted properly and are in correct +/
– marks.
A : If the batteries are weak, replace the batteries. See “ 1.4 How to install batteries
for Remote Transmitter unit
”.
A : Check if you have installed the provided software and device driver.
A : Check whether your USB Remote Receiver Unit is connected to an available USB
port of your computer.
Q : I cannot activate any multimedia program.
A : Check if you have configured the control programs from the setup dialogue box by
clicking the Multimedia Master Remote icon on the Windows toolbar.
A : Check if you have selected a wrong program path for executing your program.
A : Check if you have selected the non-compatible programs from the COMPATIBLE
PROGRAM LIST.
Q : My multimedia program responds only to some of the commands.
A : You have set a wrong version of the suggested software. You have to check the
setup dialogue box and re-configure again.
Q: What kind of multimedia program is compatible to MultiMedia Master remote?
A:The below listed programs are compatible with your Multimedia remote
1. Winamp 2 /3 /5
2. Windows Media Player 6
3. Windows Media Player 7 /8 /9
4. Windows Media Player 7 /8 /9 (skinned mode)
5. Power DVD 4 /5
Power Off button