RCA J13804CL - Manual (Page 22)

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Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following
troubleshooting list.
TV Problems
TV won’t turn on
• Make sure the TV is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in
something else.
• The Front Panel might be locked. Go to page 14 for more information.
Buttons don’t work
• The Front Panel might be locked. Go to page 14 for more information.
TV turns off unexpectedly
• Electronic protection circuit may have been activated because of a power surge. If this
happens frequently, the voltage in your house may be abnormally high or low.
Blank screen
• You may be on an inactive channel. Try another channel.
Digital tuning delayed
• You may experience a delay of several seconds before digital pictures appear. This can
happen when you first tune to a digital channel and when you change channels. This is
normal.
no sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can’t select certain channel
• Channel may be blocked or not approved through Parental Controls.
no picture, no sound, but TV is onl
• Maybe the Source Type is set wrong. Go to page 15 for more instructions.
Sound okay, picture poor (analog channels only)
• Check your connections. Make sure all of the cables are firmly connected to the jacks.
• Try adjusting the Sharpness menu item to improve weak signals. Go to page 15 for more
instructions.
Black box appears on the screen
• Closed caption might be on. Check this setting in the SETUP menu. Go to page 15 for
more instructions.
Other Information