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Questions and answers – RUSSELL HOBBS RHM2017 User Manual

Page 17

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17



PROBLEM

POSSIBLE CAUSE

a. Plug not secure in power socket, or not switched on.

Oven will not start

b. Door is open.

c. Wrong operation is set.

a. Materials which should be avoided in microwave oven are used.

Arcing or sparking

b. The oven is operated when empty.

c. Spilled food remains in the cavity.

a. Materials which should be avoided in microwave oven are used.

b. Food is not defrosted completely.

Unevenly cooked food

c. Power setting for cooking time is incorrect.

d. Food is not turned or stirred.

Overcooked food

Power setting for cooking time is incorrect.

a. Materials to be avoided in microwave oven are used.

b. Food is not defrosted completely.

c. Oven ventilation ports are restricted.

Undercooked food

d. Power setting for cooking time is incorrect.

Incomplete

a. Materials to be avoided in microwave oven are used.

defrosting

b. Power setting for cooking time is incorrect.

c. Food is not turned or stirred.

Noise comes from

turntable when

Food residue exists between the turntable roller rest and cavity bottom.

oven is turned on

Oven light does not

a. The light bulb has burned out

glow

b. START has not been pressed.

QUESTIONS AND ANSWERS

Q: When the oven is plugged into a wall outlet for the first time, it does not work properly. What's wrong?

A: The microcomputer used in the oven control may temporarily become scrambled and fail to function as programmed. Unplug

the oven from the wall outlet and then plug it back in. The microcomputer will then reset for proper functioning.

Q: Why is there noise coming from the oven when using a lower power level?

A: When cooking with power other than 100%, the oven automatically switches on and off to obtain the correct power output.

The clicking noise can be heard when the oven switches on and off. This is normal

Q: Why is there steam coming out of the air exhaust vent?

A: Steam is produced during cooking. The microwave oven has been made to vent this steam.

Q: What is wrong when the oven light will not glow?

A: There may be several reasons why the oven light will not glow. The light bulb has burned out or START has not been

pressed.

Q: Why do eggs sometimes burst?

A: The egg yolk may burst because of steam build-up inside the membrane. Pierce the membrane with a toothpick before