Napoleon Fireplaces EF30 - Manual (Page 15)

15
W415-0675 / A / 03.28.08
!
WARNING
Turn off the fi replace completely and let cool before servicing. Only a qualifi ed service person should service and repair
this electric fi replace.
OBSERVED PROBLEM POSSIBLE CAUSE REMEDY
Dim or no fl ame 1. Bulb(s) are burnt out 1. Inspect the bulbs inside the fl ame
generation cylinder drum and replace
them if necessary
Ember bed is not glowing or dimming 1. Bulb(s) are burnt out 1. Inspect the ember bed bulbs and
replace them if necessary
No warm air is coming out of the
fi replace 1. Room temperature is higher than
the fi replace setting (if it is set to LO
or MED) 1. Set fi replace to a higher tempera-
ture setting (MED or HI)
Fireplace turns off and will not turn on 1. Fireplace has overheated and
safety device has caused the termal
switch to disconnect
2. House circuit breaker has tripped 1. Unplug the unit, allow fi replace to
cool for 10 minutes, then plug it back
in
2. Reset house circuit breaker
Fireplace will not come on when
switch is fl ipped to ON 1. Fireplace is not plugged into an
electrical outlet
2. Fireplace has overheated and
safety device has caused the thermal
switch to disconnect 1. Check plug and plug it in
2. Unplug the unit, allow fi replace to
cool for 10 minutes, then plug it back
in
Remote control does not work 1. Low batteries 1. Replace AA batteries in remote
control
TROUBLESHOOTING