Troubleshooting – Napoleon Fireplaces Tabeltop Patio Heater SRPT03-XXXX User Manual
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PROBLEM PROBABLE CAUSE SOLUTION
Pilot will not light
Gas valve may be OFF
Turn the gas valve ON
Tank fuel empty
Refill LP gas tank
Air in supply system
Purge air from lines
Loose connection
Loose connection
Check all fittings
Pilot will not stay on
Debris around pilot
Clean dirty area
Tighten connection
Thermocouple
Contact customer service
Gas leak in line
Check connections
Lack of fuel pressure
Fuel tank is near empty
Pressure is low
Fuel tank is near empty
Control valve not ON
Turn valve to ON
Thermocouple broken
Contact customer service
Contact customer service
Pilot light assembly bent or
not in correct location
Burner will not light
TROUBLESHOOTING