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Troubleshooting, Product specification, Warranty information – Network Technologies SE-DVI-2 User Manual

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NTI VIDMUX Series 2-Port DVI Video Switch

4

TROUBLESHOOTING

If the VIDMUX is not working properly, please look for a solution in the list below:

PROBLEM:

No video at all

SOLUTION:

Check cable connections on each video source, monitor and the VIDMUX. After reconnecting, if a CPU is the
video source, the CPU may need to be re-booted in order to sense the monitor connection.

PROBLEM:

No video on one port

SOLUTION:

Check cable connections on that port. Power cycle the corresponding video source while that port is connected
(the Input Select LED for that port should be illuminated)

PROBLEM:

Some artifacts in the picture

SOLUTION:

Check for any loose connection between cable and connectors. If loose, it may be necessary to reboot the CPU
to achieve a clear image.

If a solution was not found in the list above, answers may be found in the Frequently Ask Questions (FAQs) section of our
website at

http://www.networktechinc.com

or call us directly at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 and we will be

happy to assist in any way we can.

PRODUCT SPECIFICATION

Video Source Connector

2 x DVI-I Single Link (Digital Only)

Monitor Port Connector

1 x DVI-I Single Link (Digital Only)

Operating Temperature

0-45ºC

Maximum Display Resolution

1600x1200, 1080i

Power Supply

120VAC or 240VAC at 50 or 60Hz-5VDC/2.0A Positive-tip AC Adapter

Case Material

Electro-galvanized steel black powdercoated

Dimension ( WxDxH) (In.)

5.7x4.5x1.8

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network
Technologies Inc at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at

http://www.networktechinc.com

for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

SERIAL NO.:

DATE:

INSPECTED BY: _______

Man068 Rev 5/24/06