Napoleon Grills M605RBCSS - Manual (Page 10)

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Troubleshooting
Problem Possible Causes Solution
Low heat / Low flame. Improper preheating.
Not enough airflow.
Low charcoal.
Improper charcoal
tray location.
Allow charcoal to burn until covered with a light grey ash.
(usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Raise charcoal tray to highest position.
Excessive flare-ups/uneven heat. Improper preheating.
Excessive grease and
ash build up in ash/
drip pan.
Improper charcoal
tray location.
Preheat grill with lid closed for 20 - 25 mins.
Clean ash/drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Lower charcoal tray to lowest position.
“Paint” appears to be peeling inside
lid or hood.
Grease build up on
inside surfaces.
This is not a defect. The finish on the lid and hood is
stainless steel, and will not peel. The peeling is caused
by hardened grease, which dries into paint-like shards
that will flake off. Regular cleaning will prevent this. See
cleaning instructions.