Phoenix Gold v65C - Manual (Page 7)

Phoenix Gold - www.phoenixgold.com
Ryval ®Speakers
Component System Owner’s Manual
WARRANTY
LIMITED WARRANTY SPEAKERS (USA)
Phoenix Gold warrants this product to be free of defects in materials and workmanship for a period of one (1) year from the
original date of purchase.
This warranty is not transferable and applies only to the original purchaser from an authorized Phoenix Gold dealer. Should
service be necessary under this warranty for any reason due to manufacturing defect or malfunction, Phoenix Gold will (at its
discretion), repair or replace the defective product with new or remanufactured product at no charge. Damage caused by the
following is not covered under warranty: accident, misuse, abuse, product modifi cation or neglect, failure to follow installation
instructions, unauthorized repair attempts, misrepresentations by the seller. This warranty does not cover incidental or conse-
quential damages and does not cover the cost of removing or reinstalling the unit(s). Cosmetic damage due to accident or normal
wear and tear is not covered under warranty.
IF YOU NEED SERVICE ON YOUR PHOENIX GOLD PRODUCT:
Phoenix Gold encourages product owners to fi rst contact their original Phoenix Gold reseller to determine whether the issue can
be resolved without sending the product back to Phoenix Gold.
If a return is necessary, the reseller will contact Phoenix Gold to obtain authorization for the return. All returns require a Return
Authorization number from Phoenix Gold before shipping the product to Phoenix Gold’s service facility. If a product owner is
unable to return a product to the original reseller, the owner can contact Phoenix Gold directly to obtain a Return Authorization
number. Units returned to Phoenix Gold without an RA number may be subject to refusal or delays.
All warranty returns should be sent to Phoenix Gold’s Product Service facility freight-prepaid and must be accompanied by proof
of purchase (a copy of the original sales receipt). Non-defective items received may be returned freight-collect. Customer is
responsible for shipping charges and insurance when sending the product to Phoenix Gold. Freight damage on returns is not
covered under warranty.
FOR SERVICE INFORMATION IN THE U.S.A. PLEASE CALL:
Phoenix Gold Customer Service: (503) 286-9300 or (800) 950-1449 during normal business hours (8:30 AM – 5:00 PM Pacifi c
Standard Time)
AFTER A RETURN AUTHORIZATION NUMBER HAS BEEN ISSUED, THE PRODUCT MAY BE SHIPPED TO THE
FOLLOWING ADDRESS:
Phoenix Gold Product Service
9269 N. Bradford St. Portland, Or 97203
PHOENIX GOLD
9200 North Decatur St. Portland, OR 97203
(do not send product for repair to this address)
INTERNATIONAL WARRANTIES:
Products purchased outside the United States of America are covered only by that country’s Authorized Phoenix Gold reseller
and not by Phoenix Gold International, Inc. Consumers needing service or warranty information for these products must contact
that country’s reseller for information.
Use the following area record basic information
about your purchase.
Model Number
Serial Number (if available)
Date of Purchase
Store/Reseller Purchased from