Patton electronic 581 - Manual (Page 13)

1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 571/581 components to be
free from defects, and will—at our option—repair or replace the product
should it fail within one year from the first date of shipment. This
warranty is limited to defects in workmanship or materials, and does not
cover customer damage, abuse or unauthorized modification. If this
product fails or does not perform as warranted, your sole recourse shall
be repair or replacement as described above. Under no condition shall
Patton Electronics be liable for any damages incurred by the use of
this product. These damages include, but are not limited to, the
following: lost profits, lost savings and incidental or consequential
damages arising from the use of or inability to use this product. Patton
Electronics specifically disclaims all other warranties, expressed or
implied, and the installation or use of this product shall be deemed an
acceptance of these terms by the user.
1.1 SERVICE
All warranty and nonwarranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Support: (301) 975-1007; http://www.patton.com; or,
[email protected].
Notice: Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 571/581. Technical Service hours: 8AM to 5PM EST, Monday
through Friday.
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Dear Valued Customer,
Thank you for purchasing Patton Electronics products! We do
appreciate your business. I trust that you find this user manual helpful.
We manufacture one of the widest selections of data communications
products in the world including CSU/DSU's, network termination units,
powered and self-powered short range modems, fiber optic modems, interface
converters, baluns, electronic data switches, data-line surge protectors,
multiplexers, transceivers, hubs, print servers and much more. We produce
these products at our Gaithersburg, MD, USA, facility, and can custom
manufacture products for your unique needs.
We would like to hear from you. Please contact us in any of the
following ways to tell us how you like this product and how we can meet your
product needs today and in the future.
Web: http://www.patton.com
Sales E-mail: [email protected]
Support E-mail: [email protected]
Phone - Sales
(301) 975-1000
Phone - Support (301) 975-1007
Fax: (301) 869-9293
Mail: Patton Electronics Company
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
We are committed to a quality product at a quality price. Patton
Electronics is ISO 9001 certified. We meet and exceed the highest standards in
the industry (CE, UL, etc.).
It is our business to serve you. If you are not satisfied with any
aspect of this product or the service provided from Patton Electronics or its
distributors, please let us know.
Thank you.
Burton A.Patton
Vice President
P.S. Please tell us where you purchased this product.
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