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Troubleshooting, Warning – Philips AZ1839/98 User Manual

Page 11

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Problem

– Possible cause
• Remedy

No sound /power

– Volume not adjusted
• Adjust the VOLUME
– Power cord not securely connected
• Connect the AC power cord properly
– Batteries dead/ incorrectly inserted
• Insert (fresh) batteries correctly
– CD contains non-audio files
• Press

∞ , § once or more to skip to a CD audio

track, instead of the data file.

Display does not function properly / No
reaction to operation of any of the controls

– Electrostatic discharge
• Switch off and unplug the set. Reconnect after a

few seconds

---, Er or no indication
– No CD inserted
• Insert a CD
– CD badly scratched or dirty
• Replace/ clean CD, see Maintenance
– Laser lens steamed up
• Wait until lens has cleared
– CD-R/CD-RW is blank or not finalized
• Use a finalized CD-R/CD-RW or suitable CD

Audio disc only

Note:
Make sure the CD is not encoded with copy-
right protection technologies, as some do
not conform to the Compact Disc standard.

The CD skips tracks

– CD damaged or dirty
• Replace or clean CD
– Program/shuffle is active
• Quit program/shuffle mode

Note: A CD badly scratch or dirty may result in
improper operation
.

Sound skips during MP3 playback

MP3 file made at compression level

exceeding 320kbps

Use a lower compression level to record CD

tracks into MP3 format

Disc damaged or dirty

Replace or clean disc

The USB device doesn’t play on my
AZ1839

– It is not set in the USB mode.
• Select the USB mode.
– The device is not securely connected to AZ1839’s

USB port.

• Re-connect the device, and make sure that the

device is powered on.

– The device is not supported by AZ1839, or the

audio file format stored on the device is not sup-
ported by AZ1839.

• Use a compatible device/ playable audio file

format.

Troubleshooting

If a fault occurs, first check the points listed below before taking the set for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service centre.

WARNING:

Do not open the set as there is a risk of electric shock. Under no
circumstances should you try to repair the set yourself, as this will
invalidate the guarantee.

AZ1839_DFU_98_eng.indd 11

AZ1839_DFU_98_eng.indd 11

2009-3-25 15:49:39

2009-3-25 15:49:39