Veritas primodvd, Sonic solutions mydvd, Cyberlink powerdvd – Pioneer Recordable Drive DVR-A03 User Manual

Page 5

OFTWARE

ECHNICAL

UPPORT

For instructions on using the application programs, please refer to the program HELP

menu option or browse the electronic user manual located in the resource folder on the

installation disc. Additional software assistance, product updates and FAQ’s are

available online:

VERITAS PrimoDVD

http://www.veritas.com/us/products/primodvd

Sonic Solutions MyDVD

http://www.sonic.com/support_dvdit.html

MyDVD Support by phone - Sonic pay-by-phone support provides access to dedicated support

personnel on a per-incident basis. There are no per-minute charges for this service. In the U.S.

and Canada, call 1-877-DVD-1124; cost is $29.95 per incident; 9:00am to 6:00pm Pacific

Standard Time, weekdays only. Elsewhere, call 1-415-893-7000; charges and hours of

coverage are the same.

MyDVD Automated support by email - Sonic makes it easy for you to get accurate, up-to-the-

minute product information via the Internet. Send email to [email protected] to receive a message

containing a technical reference document, answers to frequently-asked questions and the