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Frequently asked questions – Philips DLA77082/79 User Manual

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13

Frequently asked questions

Here you will find the most frequently asked questions and

answers about you’re your Philips iBoom Home.

For further help, visit

www.philips.com/support

or call

919-573-7854 in North America.To keep the warranty valid,

never try to repair the system yourself. If you encounter

problems when you use your iBoom Home, check the

following points before you contact Philips. If the problem

remains unsolved, go to the Philips website

www.philips.com/support

or contact Philips at 919-573-7854

in North America.When you contact Philips, make sure that

your Philips iBoom Home is nearby and the model number

and serial number are available.

Why doesn’t my iPod respond to iBoom Home when

docked?
1.

Your iPod may not be docked properly. Remove your iPod

from the dock and check for any obstructions to the

connector in the cradle and on your iPod.Then re-dock

your iPod

2.

Your iPod software may need to be updated.To upgrade

software on your iPod, please visit:

http://www.apple.com/iPod/download

3.

Your iPod may be frozen and will not respond. Please

make sure your iPod is working properly before docking

into iBoom Home.You may need to reset your iPod, to

do this press and hold the Menu and Center buttons on

your iPod for 10-12 sec. until your iPod resets. Please

refer to your iPod manual for details.

Why didn’t my iPod charge while docked in

iBoom Home?

You must plug iBoom Home into AC power in order to

charge your iPod.Also, check to see that your iPod is

properly docked. Remove your iPod from the dock and

check for any obstruction to the connector in the cradle

and on your iPod.Then re-dock your iPod.

Why does my music sound overdriven or distorted?
1.

The volume may be set too high. Decrease the volume on

your iBoom Home.

2.

The audio sound may be distorted. If the original audio

source (MP3) is of poor quality, distortion and noise are

easily noticed with high volume.

3.

The EQ setting on your iPod may need to be adjusted for

optimum quality.

D

Note: Because the volume output on your iPod cannot

be controlled when docked, you can only control volume

using the controls on iBoom Home.

Why isn’t my iBoom Home responding?

Your iBoom Home may need to be reset.To do so, press and

hold the Reset button (located on the back of your iBoom

Home) with a paper clip or similar object.

D

Note: Your iBoom Home will return to factory settings

and you will lose all stored information.

12

When I unplug my iBoom Home, why aren’t the presets

and clock settings recalled when it powers back up?

You may need to replace your back-up batteries. Open the

battery compartment cover and be sure to follow the

polarity symbols as indicated.Then, snap the compartment

cover back on and press the Reset button (located on the

back of your iBoom Home).

D

Note: Your iBoom Home will return to the factory

settings and you will lose all stored information.