Philips SPP3038A - Manual (Page 8)

8
To claim damage as a result of coaxial line
transients, equipment must be properly
connected to a Philips surge protector which
offers coaxial line protection (see the user
manual for installation instructions). If you fail to
connect the coaxial cable protection properly,
your connected equipment will not be covered
by the Connected Equipment Warranty.
The customer service department will provide
the consumer with a Return Authorization
number (RA#). Philips will determine, at its sole
discretion, whether consumer should send the
damaged equipment and the surge protector
to Philips, or to an independent repair facility. If
Philips so requests, the consumer must, at his/
her own expense, send the damaged equipment
and the surge protector, along with a copy of the
sales receipt, to the specified location, in secure
packaging (to prevent further damage) with
the RA# clearly displayed on the outside of the
package, and with a full written description of the
problem, including the consumer’s name, address,
and daytime phone enclosed. Philips also reserves
the right to examine the site where the damage
occurred.
If Philips determines that the Connected
Equipment Limited Warranty covers the
damaged equipment, and that the equipment was
damaged as a result of the surge protector which
is covered under the Surge Protector Limited
Warranty, Philips will either (a) authorize repair
of the connected equipment, at a cost up to the
maximum amount set forth on the packaging
of the surge protector involved; (b) provide
the consumer with an equivalent equipment
replacement; or (c) reimburse the consumer for
the present fair market value of the damaged
connected equipment.
To make connected equipment warranty claim,
consumer must contact the Philips customer
service department at 888-744-5477.
when this capacity is exceeded. The capacity of
the surge protector will be exceeded after an
occurrence.
This warranty is limited to losses that are not
covered by a warranty from the manufacturer of
the connected equipment, or by the consumer’s
homeowners insurance or renter’s insurance
policy. Consumer agrees to first seek coverage
under any such warranty or policy, and not seek
duplicate coverage from Philips. Consumer agrees
to provide insurance information to Philips, at its
request; and after a claims settlement, if applicable,
Philips reserves the right to be subrogated under
any existing warranty from the manufacturer of
the connected equipment or under any existing
insurance policies the claimant may have.
This warranty is limited to surge protectors
which indicate on the packaging an accompanying
connected equipment warranty. After any repair
or modification of the surge protector by a facility
not authorized by Philips, any problems that arise
will not be remedied under this warranty.
Your Philips surge protector must be plugged
into a properly grounded outlet. All connected
equipment must be plugged directly into your
surge protector. Using any extension cord,
adapters, other grounding wires or electrical
connections in conjunction with a Philips surge
protector will void all Philips warranties. All
wires leading into the equipment, including
telephone and coaxial lines, must pass through an
appropriate Philips surge protector.
To claim damage as a result of telephone service
line transients, equipment must be properly
connected to a Philips surge protector which
offers telephone line protection (see the user
manual for installation instructions), and your
telephone service equipment must include
a properly installed and operating “primary
protection” device at the service entrance. (Such
devices are normally added during telephone line
installation.) If you fail to connect the telephone
line protection properly, your connected
equipment will not be covered by the Connected
Equipment Warranty.
EN