Troubleshooting – Philips ID9370B User Manual
Page 26
26
EN
Troubleshooting
Problem
Causes
Solution
The handset displays “not
available”
• When attempting to
add another handset to
the base station
• When using a handset
• The procedure to add a
handset has failed
• Maximum number of
handsets has been
reached
• Base station is already
busy with another
handset
• Try again by discon-
necting and connecting
the base station power
supply and follow the
procedure to register a
• Remove and place back
the handset batteries
• Unregister a handset so
as to register the new
handset
• Wait until it is available
Noise interference on your
radio or television
Your base station or mains
power pack are too close
to electrical appliances
Move the power pack or
base station as far away as
possible
Caller Line Identification
(CLI) service does not
work
The service is not activated
Check your subscription
with your network
operator
No
ring
tone
The ring tone is
deactivated
Increase the volume
A phonebook entry cannot
be stored
The phonebook is full
Delete an entry to free
memory
ID9370_extra_hs_IFU_EN_US.book Page 26 Tuesday, February 27, 2007 7:00 PM