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Troubleshooting, Base / handset link, P 15 – Philips DECT 215 User Manual

Page 17

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15

Troubleshooting

Telephone troubleshooting.....

P R O B L E M S

C A U S E S

SOLUTIONS

- No dialling tone when

pressing .

- The base station is not properly
connected to electricity or to the
telephone sockets.
- Too far from the base station
- Battery pack is low (low battery icon
is displayed).

- Check the connections.(inside
cover).

- Move closer to the base
- Charge battery pack. (inside
cover).

-

icon is blinking.

- The handset is not registered.

- The handset is out of range.

- Register the handset to the base
station. (p 14)
- Move closer to the base station.

- When the handset is placed
on the charging unit, no beep is
heard.

- The handset is not placed correctly
on the base station charging unit.
- Charging contacts are dirty.

- Take the handset off the base
station and put it back again.
- Clean them with a clean and dry
cloth.

- Battery icon remains empty
although the handset has
charged for 24 hours.

Handset battery pack is defective.

Please contact your PHILIPS
dealer in order to purchase new
rechargeable battery pack.

- No symbol on the display.

- Battery pack is uncharged.
- The product is not properly connected

Charge battery pack. (inside cover).
Make sure your product is plugged
in. (inside cover).

- A phonebook entry has not
been memorised.

The phonebook you wish to use is full. Delete some entries to free

memory space.

- Bad audio quality (crackles,
muted, echo, etc.).

- Interference from nearby electrical
appliance.
- Base station installed in a room with
thick walls.
- You are using the handset too far
from the base station.

- Try to plug the base station in
elsewhere.
- Install the base station in a

different room.
- Move closer to the base station.

- Caller display does not work. Service not activated, wrong operator

or wrong setting.

Check your subscription with your
operator.

z

Please read this user guide carefully before calling your Philips

Customer Care Center.
z

IF NEEDED, check that the appropriate country code is set in the

phone :

(see page 1).

: Short .

:Long.

Changing recall type (flash setting)

The use of some services accessed with

(call waiting, call forward...) will

depend on the flash setting (Short/Long) according to your installation type (Public,
PABX). (country dependent)

or

to choose between Short or Long

www.philips.com/support

DECT 215 master UK indice 1.qxd 30/08/2004 15:44 Page 15

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