Portsmith USB User Manual
Page 18
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Problem 2: One of the Portsmith Express ports/peripherals is not
functioning properly.
Upon docking, the status indicator lights on top of the Portsmith Express unit
should turn on. If they do not, follow the steps below.
Step 1:
•
Check the desktop for any Portsmith Express error messages.
Step 2:
•
Make sure that the peripheral is securely connected to the Portsmith Express
unit.
Step 3:
•
Undock the Portsmith Express unit from the laptop PC.
•
Remove the problem peripheral from the Portsmith Express port and redock.
•
Verify that the ports are displayed correctly in the status indicator and in the
Portsmith Express Monitor Utility. If the port appears normal, then reattach
the peripheral.
Step 4:
•
Go to the desktop and double-click on My Computer.
•
Double-click Control Panel.
•
Double click System.
•
Select the Device Manager tab
•
Check for any error messages from within Device Manager. If a port has an
error, then try removing the port by selecting Remove and then undocking
and redocking the unit.
•
Reinstall the peripheral. (See to “Hardware Setup” on page 4.)