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Downloading an electronic copy contact us, Troubleshooting – Philips HTS3251B/F7 User Manual

Page 61

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61

TROUBLESHOOTING

EN

EN

To obtain an electronic copy of this manual :
1) Point your browser to www.philips.com/support.
2) Choose your country of location.
3) Enter the model number or a keyword in the “Find your product”
field. Alternatively, you can browse the catalog.
4) Click the description or model.
5) Under Product support, click “User manuals”
.

If you cannot resolve your problem, refer to the FAQ for this Home Theater System at www.philips.com/support.
If the problem remains unresolved, contact the Customer Support Center in your country.

Problem

Tip

GENERAL

Cannot play back Internet radio.

Check if the network connection is properly made.
Check the firewall setting of the modem or router.
For some stations, playback is not available on this unit.

Cannot play back the Internet radio
station in my favorite list.

The station is busy or no longer active.
Try again later.

The audio of Internet radio station
interrupted.

vTuner server, station or the Internet connection is busy.
The bit rate of the station is high.

The quality of Internet radio audio
is poor or noise occurs during
playback of Internet station.

The bit rate of the station is low.

Radio reception is poor.

If the signal is too weak, adjust the antenna or connect an external antenna
for better reception.
Increase the distance between this unit and your TV or VCR.
Tune in to the correct frequency.
Place the antenna further away from any equipment that may be causing
the interference.

Downloading an Electronic Copy

Contact Us

Note

• Do not attempt to repair the Home Theater System yourself. This may cause severe injury, irreparable damage to

your Home Theater System or void your warranty.

• Please have available your Home Theater System model and serial number before contacting us.

These numbers are available on the cabinet, as well as on the packaging.

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