Polaroid i532 - Manual (Page 94)

94 Polaroid i532 Digital Camera User Guide
www.polaroid.com
95
Polaroid i532 Digital Camera User Guide
www.polaroid.com
11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue,
please contact customer support. Details are provided under “Getting
Help”.
Symptom Problem Solution
I receive an error message
when I am installing “Polaroid
i532 Camera Driver”.
“Polaroid i532 Camera Driver”
does not load.
Shut down all other applications and attempt
to reinstall the driver.
Check to see if the USB controller in your BIOS
is activated. If this does not work contact your
national customer support representative,
refer to the instruction manual included with
your PC.
I cannot upload images to my
computer.
Connection failure. Check all cable connections are secured.
I cannot run the “Polaroid
i532 Camera Driver”.
Conflict with another camera
driver or capture device.
If you have another camera installed on your
computer, remove it and it’s driver completely
from your system to avoid conflicting with it.
Camera Driver is not installed. You need to install the camera driver for
Windows 98SE systems.
Images do not show on TV. Video cable is not connected
correctly.
Make sure the video cable is connected to the
TV “Video In” socket.
My CD Installation wizard
does not work.
The auto installation file is
switched off or The CD-ROM is
disconnected.
Go to the computer desktop. Right click
on “My Computer”. Click “Properties”.
Select “Device Manager”. Double click on
“CD_ROM”, double click on “CD-R (normally
the manufacturer’s name. Click on “Settings”.
Ensure both “Auto insert notification” and the
“disconnect” are ticked. If you change the
settings the computer will ask you to restart
your PC. Click “Yes”.
The video clip (AVI) file
cannot be played.
DivX codec is not installed yet. Download and install the DivX or DivX Doctor
II from CD
The camera is detected by
the Windows and works
properly. But a driver letter
of the Removable disk is not
created.
The removable disk crashes with
the network drives.
Disconnect the crashed network drive and
reserve this drive letter for the camera.