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Feature limitations – Polycom VIEWSTATION EX User Manual

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Release Notes
ViewStation EX, ViewStation FX, and VS4000, v. 6.0.4

Feature Limitations

The following table lists known limitations of the ViewStation EX, ViewStation FX,
and VS4000 systems.

Feature

Limitations

Snapshots

In some cases, snapshot previewing does not behave as described in the
documentation.

You can send snapshots from any video source connected to the system, but in
some cases you will not be able to preview it without also sending the preview to
the far site.

As documented, pressing the snapshot button once allows you to see live video
from the selected snapshot source without sending it to the far site; the system
sends a snapshot when you press the snapshot button a second time.

In the following cases, however, the far site receives the preview as well as the
snapshot:
ƒ

When the main camera (camera 1) is selected, and you preview a
snapshot from the VCR/DVD (camera 3), or vice-versa

ƒ

When the second PTZ camera (camera 4) is selected, and you preview a
snapshot from the stationary camera (camera 2), or vice-versa

Affected systems have part numbers ending in -010, -011, -012, -051, or -052.

Sharing content

When using a Visual Concert FX unit at 600 x 400 resolution, the PC’s VGA
refresh rate cannot be changed from 75 Hz to 85 Hz. When the Visual Concert
FX unit is set for 1024 x 768, the refresh rate cannot be changed from 60 Hz to
72 Hz. In these two instances, the system does not display a message to notify
the user that the selected refresh rate is not supported.

Hardware
connections

On a Visual Concert FX unit with two microphone pods attached, disconnecting
one microphone pod may cause the other microphone pod to work improperly. If
this happens, restart the system.

Hardware
compatibility

ƒ

The microphone pods and cables for the ViewStation systems are not
interchangeable with those designed for use with VSX systems.

ƒ

The power supply provided with ViewStation EX and ViewStation FX
systems is not interchangeable with the power supply used for other
ViewStation products. Do not use any power supply except the one
provided with your system. The product warranty will be void if you use any
power supply other than the one provided with the system.

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